+27 878217576 - 
Siphob@knolaprojects.co.za
Who We Are
Knola Projects is a growing independent business focusing on assessing and repair services to all major insurers and property services companies.
“Our Company has done over 5 000 damage Assessments and repairs to date”.
The business was established in 2010 with households and businesses in mind. We enjoy building longstanding relationships with our customers built on service quality, trust, and reliability. Whether you are a household, small business, or an office block, we’re the team for the job!
Accurate assessments & repairs by our highly experienced and qualified technicians’ mean that legitimate claims can be quickly, and efficiently resolved, and fraudulent claims can be clearly identified.
Give us a call to discuss your requirements, and for more information today.
Why Choose us?
Well, we’re more than just a get in, get out type of company. We care about the quality of our work and customer satisfaction.
- We have been commended by our clients regularly for our excellent client service, our quick turnarounds, the thoroughness of our work; and for keeping our clients updated throughout the process.
- Our people are extremely passionate about what we do; and it shows in our workmanship.
- We are client-centric and have employed teams that are able to interact well with clients.
- We are pedantic about “neatness” in all that we do – this includes our staff attire, our vehicles, the way in which we work and the final completed job we handover to the client.
- When we undertake a project, we do it right first-time round. We have an excellent track-record. The reason for this is that we employ highly experienced technicians, we gain detailed information regarding a project before commencing and we have invested in the most advanced tools.
- We are extremely flexible, and we work around other project teams. We want to make the experience comfortable and effortless for our clients.
- Our administration process and back-office support team provide an excellent platform for quality customer service.
- We have grown the business via word-of-mouth referrals to date, which is a testament to the quality we provide.
- As an add value, we will bring any other issues we notice during the completion of a project to the client’s attention. This helps a client to plan for any future maintenance requirements in the future.
- When we evaluate a project we take the time to explain to the client what we think is wrong, why we recommend a specific solution, and how we will achieve the desired outcome. On completion of a job we discuss findings with the client and what exactly was done. We like to keep our clients in the loop throughout the process.
- We remain abreast of current trends in plumbing via our membership to the PIRB and by communicating with each other and respective suppliers to the plumbing industry.
- We focus on doing a quality job, not merely trying to get a job finished as quickly as possible. We get it right first time round!
- We have relevant Public Liability Insurance in place.
Our Mission
Our mission is rooted in the cultivation of enduring relationships with our customers, premised upon the pillars of sincerity and professional expertise. We are dedicated to providing unparalleled guidance, ensuring service excellence, reliability, and delivering unmatched value for their investment. As we navigate our journey, our vision propels us towards becoming not just a leading maintenance service provider, but a beacon of trust and reliability within South Africa’s landscape. Our values serve as the guiding stars illuminating our path, embracing excellence, quality, creativity, innovation, and above all, unwavering commitment to customer satisfaction. With sustainability at our core, we endeavor to offer solutions that not only meet but exceed expectations, ensuring a lasting impact on both our customers and the environment we serve.